Smart Feedback APP

360Media Smart Feedback App An easy and efficient approach with Customers and make them to share their feedback on premise with you by using 360Media Smart Feedback App for all types of Restaurants and other Industries too.
With amazing features in our Smart Feedback App, you can eradicate the old methodology of gathering feedback and stop wasting the efforts in managing paper feedback forms.

Features

Feedback Evaluation

A centralized system where all the feedbacks are analysed and tracked properly

Data security

With our Smart Feedback App your guest data is highly secured

Multi language support

Supports multiple languages and let customers decide the language they like to give feedback in

Swift and easy

Our Smart Feedback App is super quick and very easy to use. It captures and manages feedbacks like never

Work offline too

Our Smart Feedback App enables you to capture feedback even without Internet

Real-time alert

Real time alerts help you take care of the unhappy customer immediately. We can set alerts for each time a customer gives a bad review

Feedback reports

Generate customer wise contact details and feedback. It helps you to track the performance of restaurant, service, and item in the menu on the basis of customer feedback and star ratings

Customer Reviews

Captures customer review and feedback. Separate reviews for all the aspects of restaurant such as food, service, ambiance etc. Moreover, it increases the customer engagement

Modules

Benefits

  • User friendly. An eye catching innovative design makes the user's experience in handling the application very friendly
  • Save valuable time
  • Faster billing
  • Easily customizable
  • Help you to measure and improve customer satisfaction
  • Reduce churn and get valuable insight from customers
  • Improve your quality of products and services
  • Ability to trend customer satisfaction from one period to the next
  • Reliability and efficiency